Refund & Exchange Policy

  • For shipping within Egypt, you may always check and review the product while the courier awaits you within (5-10) minutes.

  • In case you no longer wish to have the product, you may return it immediately to the courier and only pay the shipping fees assigned* (Not applied during Sale period).

  • It is not permitted to exchange or return after the courier leaves
    unless there is a defect in the piece or a product other than what was requested was sent.

  • Shipping fees must be paid in both cases by the customer, whether for exchange or return, except for a defect in the piece.

We hope you have a good experience with us!